Broadly review request messages sent through an integration with another business system have a 4-hour delay by default. Please contact your Customer Success Manager at support@broadly.com to adjust the default time delay. Please see our article on Data Sources if you have questions about integrations.
If you are entering your customers into the Broadly App individually, you have the flexibility to send that message immediately or to delay it by 15 minutes, 1 hour, or 4 hours.