Broadly offers several website integrations to help enhance your website:
Web Chat
Broadly's Web Chat encourages prospective customers on your website to get in touch with you immediately. Our Web Chat quickly responds to any inquiry, qualifies the question, gets contact info, and allows you to continue the conversation via the Broadly App. Learn more about how it works in our article dedicated to Web Chat.
SEO Optimized Review Stream
Using our patent-pending code, the Broadly Review Stream automatically displays all your recent 4 and 5-star reviews and your responses from Google and Facebook directly on your website! This helps boost your website's SEO while showing off the best reviews on your website. Check out the "Reviews" tab on any of these Broadly built websites to see what it looks like.
Contact Form
Broadly can also integrate with your website's contact forms which will send any messages received through it to your Broadly inbox! This will help consolidate communications with your customers and avoid missed messages from new customers.
Instructions
In your Broadly app, select "Settings" then "Web Chat." At the top of the screen that populates, click on "View Instructions." This will take you to your business' unique instructions for enhancing your website with Broadly. You can follow the instructions or email the link to the person that manages your website.
If you do not see the option to "View Instructions" or have any other questions, please email support@broadly.com and we will be happy to assist you.