Why Broadly?
We champion your local business. We believe in your positive impact on the community. We connect you with modern consumers, simplify your operations, and grow your word of mouth.
What Does Broadly Do?
Broadly works for local businesses who are looking to enhance their online reputation, connect with their prospects and existing customers, and get great online reviews to attract new customers.
Simply put, we help you to provide five-star customer experience, from the first contact to follow-up.
How Does Broadly Help My Business?
Look Good Online
- Attract new customers by looking your best online with great customer reviews.
Connect with More People
- Make it easy for consumers to get in touch with you when they're interested in your business.
Win More Business
- Create a better customer experience to grow your business and earn more reviews.
Best Practices
To maximize your customer response rate, we highly recommend the following best practices:
- Make your customers' experiences your top priority!
- Tell your customers that you're sending a review request - this increases your chance of getting a response and a review.
- We recommend using the phrase, "We'll be sending you a review request message and we appreciate your feedback!"
- Use Broadly to send review requests immediately after every completed service.