Documentation Team
Articles
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Are scheduled posts saved when social connections expire?
As part of security measures to protect your social accounts, each social network’s connections in Social Marketing may expire. One reason why this connection expiry may occur is changes in the adm...
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Are scheduled posts saved when social connections expire?
As part of security measures to protect your social accounts, each social network’s connections in Social Marketing may expire. One reason why this connection expiry may occur is changes in the adm...
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Can I switch between connected Google Business Profile Pages?
Due to limitations with Google Business Profile (GBP) only allowing only one page connection at a time, you cannot switch between two different GBP pages by following the "Edit Connections" workflo...
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Can I switch between connected Google Business Profile Pages?
Due to limitations with Google Business Profile (GBP) only allowing only one page connection at a time, you cannot switch between two different GBP pages by following the "Edit Connections" workflo...
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Customer Comments
Social Marketing users can monitor comments that their business profile has been tagged in on Instagram, Facebook, and X by navigating to Tools > Comments. Knowing what customers are saying abou...
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Customer Comments
Social Marketing users can monitor comments that their business profile has been tagged in on Instagram, Facebook, and X by navigating to Tools > Comments. Knowing what customers are saying abou...
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Content
The Content section of Social Marketing functions like an RSS feed. It allows you to conveniently discover and re-publish interesting and relevant content using the share button. To access the Cont...
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Content
The Content section of Social Marketing functions like an RSS feed. It allows you to conveniently discover and re-publish interesting and relevant content using the share button. To access the Cont...
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Character Limit for Customer Post Responses
Social Marketing users can track their word count when responding to Customer posts from within the product. This feature only applies to customer comments on Facebook, Instagram, and X. The maxim...
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Character Limit for Customer Post Responses
Social Marketing users can track their word count when responding to Customer posts from within the product. This feature only applies to customer comments on Facebook, Instagram, and X. The maxim...