Documentation Team
Articles
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Overview Analytics
What is the Overview Page in Social Marketing? On the Overview page, Social Marketing users can see more information regarding their scheduled posts, post-performance, and customer posts. Users ca...
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Overview Analytics
What is the Overview Page in Social Marketing? On the Overview page, Social Marketing users can see more information regarding their scheduled posts, post-performance, and customer posts. Users ca...
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Setting up the QuickBooks Desktop Integration
Getting Started To successfully integrate QuickBooks Desktop with Broadly, follow these steps in order. Please note that Multi-User Mode will not work during the setup process, so ensure that Quick...
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Social Marketing - Overview
Scale your Social Media efforts and maximize engagement Transform social media strategies, boost interactions, and scale effortlessly with AI-driven solutions Our AI-powered social marketing platf...
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Business Profile
The Business profile page is an important component of your business's digital presence. It allows you to update all of your relevant business information such as hours, location, and phone number,...
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Broadly New Experience Login Guide
Accessing Your Broadly New Experience Account Locate your welcome email: Search for an email titled "Welcome to Broadly Business App". This email contains your initial login credentials. Note: ...
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Broadly New Experience - Adding Users
We recommend adding team members to the Broadly Business App to help you manage customer communications, send review requests, and track individual and team performance. To add a Team Member: Nav...
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SMS Campaigns
Boost customer engagement with dedicated SMS campaigns or multi-step campaigns combining email and SMS. Whether promoting offers, sending invitations, or requesting reviews, businesses can efficien...
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Multi-Location Data Exporter
If you are a user of Multi-Location, you can export review, listing, or Google Business Profile data to a CSV, to allow flexibility in your workflows, auditing, and internal reporting for many lo...
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Multi-Location Overview
Insights on all your businesses, in one place. Multi-Location is a roll-up of analytics that allow you to monitor and improve your franchise’s online SEO. Multi-Location supports the ability to ove...